Warranty, Returns & Refunds
We are so confident in the quality of our products, that we are matching them with the best after- sale service!
A - MONEY BACK GUARANTEE During the first 30 days:
If not happy with your item or simply changed your mind, just send it for a full refund.
The devil is in the details:
1. The item can be in any condition.
2. We will not refund your return postage costs, but will send you a pre-paid envelope for your return on request.
3. Pre-paid envelope offer is applicable only for UK returns.
4. Pre-paid envelope is not applicable for exchanges or returns for re-sizing. After the first 30 days:
If the item is un-wanted gift, you can send it back for a full refund.
The devil is in the details:
1. Item must returned new & un-used, and with the original invoice.
2. We will not refund your return postage costs. (With each order, we send a Return Slip for easy returns) B - EXCHANGE & RESIZE If you decides that the item is not really comfortable, either because the style you chose is not really you, or the size is not right, just send the item back, stating in the Return Slip which item you want instead. We will post the item to you free of charge.
The devil is in the details:
1. Applicable for the first 30 days after receiving your order.
2. We will charge shipping fee again for overseas orders before sending the replacement item.
3. Item can be returned in any condition.
4. If the replaced item is cheaper, we will refund the difference.
5. If the replaced item is more expensive - Send us a message before sending the item, so we can arrange for you to pay the difference. (With each order, we send a Return Slip for easy returns) C - IF WE HAVE MADE A MISTAKE If we delivered the wrong item by mistake or it is faulty, please tell us and we will send you the correct item with a Pre-Paid envelope to post the wrong item back. | DISCLAIMER | We do not diagnose nor prescribe, and these products are not sold as medical devices. Please do not use them as substitutes for necessary treatment. We make no overt or implied claims for cure, treatment or mitigation of any physical condition. If you feel unwell or suspect anything is wrong you, you should contact and visit your doctor or health professional immediately. Magnetic Products are not suitable for:
-Pregnant women. -People with pacemaker or any other electrical implants. -People with insulin pump. -Placing on open wounds. -Young children. |
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