Return unwanted gifts for refund ANY TIME*
* The item must be new and unused, Buyer pays for posting item to us, Postage charged in the original order will not be refunded.
Return items for refund in ANY CONDITION**
within 30 days of receiving the item.
** Buyer pays for posting item to us. Postage charged in the original order will not be refunded.
We guarantee our products for 6 months.
Our Return Address:
ADVA TRADING LTD.
Clover House, Unit 8,
Boston Road, Sleaford
1. Refunds within 30 days: Item can be returned in ANY CONDITION.
2. Refunds after 30 days: Item must be returned new and unused.
3. Buyer pays for posting items to us.
4. Any postage cost charged on original order will not be refunded.
5. Allow 2 weeks to process returns.
6. Use 'Signed For' service for your return and keep the Tracking Number.
7. Resizing of links bracelets is a paid service:
Add 1 link: £ 5.00 | Add 2 links: £ 6.00 | Add 3 links: £ 7.00 | Add 4 links: £ 8.00 | Add 5 links: £ 9.00 | Add 6 links: £10.00
(We do not add more than 6 links per bracelet)
Removing links: £5.00 flat rate.
RESIZING LINKS BRACELETS – This is how it works
A. Send the completed Return Slip with the item (Return Slip is being sent with every order). We do not take resizing instructions via the phone.
B. We will email you a link to a special order page, so you can pay for the service.
We do not guarantee to return removed links.
If you are in the UK, we will send you the resized bracelet for FREE.
If you are out of the UK, we will charge our normal shipping costs
We send a Return Slip with each item. If you lost it: Click here for RETURN SLIP