How to repair the clasp.
We check all our bracelets before they leave our warehouse and each order is hand picked and rechecked by our highly skilled staff, however sometimes things slip through the net.
Here’s how to remedy some of the more common problems.
BRACELET TOO TIGHT OR TOO LOOSE
If you receive your bracelet and there is a problem with the clasp, you first need to identify the problem, is it too tight or too loose? If so this is something that you can easily fix yourself, within the paperwork you received there will be a full set of instructions on how to adjust the clasp, if you can’t find these then you can find them here… https://www.magnetic-products-store.com/troubleshooting-clasp-problems.html
If you find it is a problem you cannot fix yourself or you’re just not sure, please don’t hesitate to contact us and we can help sort it out for you.
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